Privacy Policy
Your privacy is important to us. Learn how we collect and protect your data.
1. Introduction
Welcome to 977cinema.com ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our ticketing services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Create an account on our website
- Purchase tickets for movie screenings
- Subscribe to our newsletter or promotional emails
- Contact us for customer support or inquiries
- Complete surveys or feedback forms
This information may include:
- Full name and email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely by payment providers)
- Date of birth (to verify age restrictions for certain films)
2.2 Automatically Collected Information
When you access our website, we automatically collect certain information about your device and browsing behavior:
- IP address and browser type
- Device type and operating system
- Pages visited and time spent on each page
- Referral source and links clicked
- Cookies and similar tracking technologies
2.3 Payment Information
We do not directly store your credit card or payment details. All payment processing is handled by secure third-party payment providers (e.g., Stripe, PayPal). We only receive a confirmation of successful payment and non-sensitive information about the transaction.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your ticket purchases
- Sending e-tickets and booking confirmations to your email
- Providing customer support and responding to inquiries
- Sending promotional emails and marketing communications (with your consent)
- Improving our website, services, and user experience
- Detecting and preventing fraudulent activity and security breaches
- Complying with legal obligations and regulations
- Analyzing usage statistics and trends
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your behavior.
4.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality and security
- Performance Cookies: Used to analyze website performance and user behavior
- Marketing Cookies: Used to deliver personalized advertisements and track marketing effectiveness
4.2 Managing Cookies
You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website. For more information, visit your browser's help documentation.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share information with:
- Service Providers: Payment processors, email providers, and hosting services that assist us in operating our website
- Cinema Partners: Cinema venues need your booking information to verify and process your tickets
- Legal Compliance: Law enforcement agencies or courts if required by law
All third-party service providers are bound by confidentiality agreements and data protection regulations.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Firewalls and intrusion detection systems
- Regular security audits and updates
- Restricted access to personal information by authorized personnel only
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to access, update, or correct your personal information at any time. You can manage your account settings or contact us for assistance.
7.2 Opt-Out of Marketing
You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or adjusting your notification preferences in your account settings.
7.3 Data Deletion
You may request deletion of your account and associated personal information. However, we may retain certain data for legal, accounting, or operational purposes as required by law.
7.4 GDPR and Data Protection Rights
If you are located in the European Union or other jurisdictions with similar data protection laws, you have additional rights including the right to data portability and the right to lodge a complaint with your local data protection authority.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.
9. Links to Third-Party Websites
Our website may contain links to third-party websites, including cinema partner websites and external booking platforms. This Privacy Policy applies only to 977cinema.com. We are not responsible for the privacy practices of linked websites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or as otherwise required by law. For example:
- Booking and transaction records are retained for at least 7 years for accounting purposes
- Email addresses are retained until you request deletion or unsubscribe
- Marketing cookies are retained for up to 12 months
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes.
12. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website, you consent to the transfer of your information to countries outside your country of residence for the purposes described in this Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: info@977cinema.com
- Address: 977 Cinema UK, London, United Kingdom
We will respond to your inquiry within 30 days of receipt.