Overview

Return and Refund Policy
Last updated: November 19, 2024

Thank you for choosing 977 Cinema for your ticket purchases.

This Return and Refund Policy outlines the terms applicable to ticket sales and related services offered on our website. Please read this policy carefully before making a purchase, as all sales are final, and we do not offer refunds under any circumstances.

Interpretation and Definitions

Interpretation

Words with initial capital letters have specific meanings as defined below. These definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Paparazzi Nepal Limited, 105 Street, Albans Hills, Hemel Hempstead, Hertfordshire.
  • Tickets refer to the admission passes offered for sale on the Service.
  • Orders mean a request by You to purchase Tickets from Us.
  • Service refers to the Website.
  • Website refers to 977 Cinema, accessible from https://977cinema.com/.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

No Refund Policy

Ticket Purchase Finality

All ticket sales are final, and no refunds will be issued under any circumstances, including but not limited to:

  • Change of plans or inability to attend the event.
  • Late arrival or missed screenings due to personal or external reasons.
  • Dissatisfaction with the movie or venue experience.
  • Technical or other issues outside our control, unless the screening is officially canceled by Us.

Order Cancellation Rights

You may not cancel or modify your order once it has been processed and confirmed.

Event Cancellation or Rescheduling

In the rare event that a screening is canceled or rescheduled:

  • If the screening is canceled, You may be eligible for an exchange for a similar event or screening at Our discretion.
  • For rescheduled events, Your original ticket will remain valid for the new date and time.

Returning or Exchanging Tickets

Conditions for Exchanges

Exchanges for tickets may only be considered under exceptional circumstances, such as:

  • Technical issues caused by Our service that prevent entry.
  • Incorrect ticket issued due to a proven error on Our part.

In such cases, please contact us at info@977cinema.com with your order details. All decisions regarding exchanges will be made at Our sole discretion.

Gift Tickets

If a ticket was purchased as a gift and marked as such, the original purchaser retains all rights regarding exchanges under this policy. No refunds or monetary compensation will be provided for gift tickets.

Contact Us

If you have any questions about this policy, please contact us:

By email: info@977cinema.com

Thank you for understanding our No Refund Policy and for supporting 977 Cinema. We look forward to welcoming you to your next movie experience!